Shipping Policy

Shipping Policy

We work to ensure your order arrives safely and as quickly as possible. See below for how shipping works.

Processing time

Orders are processed within 2 business days after payment confirmation. Custom wood products may have additional production time, indicated on the product page.

Delivery time

Delivery time varies according to your region and the shipping method chosen at checkout. The estimated delivery time is displayed at the time of purchase and sent by email along with the tracking code.

Shipping cost

The shipping cost is calculated automatically at checkout, based on the delivery zip code and the product's dimensions and weight. Any free shipping promotions will be indicated in the store.

Tracking

Once the order is dispatched, you will receive the tracking code by email to follow the delivery.

Delivery address

It is the customer's responsibility to provide the complete and correct address. We are not responsible for delays or losses caused by incorrect data or the absence of someone to receive the delivery.

Questions

For questions about shipping, contact us by email [YOUR EMAIL] or WhatsApp [YOUR WHATSAPP].